Our Services

Our ongoing maintenance services include:

Network administration
Workstation repair and maintenance
Software maintenance
Monthly checkup visits
Remote monitoring
24/7 helpdesk
Technical advice and recommendations
Libretto Services

Supporting, Helping, Advising...
When you choose our Libretto solution, along with acquiring our exceptional eCover software, you will start a relationship with our support organization - Libretto Support Services. This relationship will provide you with access to a wealth of knowledge in computer technology, expert advice and multitude of resources.

Libretto Support Services department is not a typical technical support organization. In our services, we follow the same philosophy as with our software - making life easier for our customers every step of the way. Therefore, we will not only provide you with help in using our software but also with assistance and advice in other areas of technology.

You can call us anytime, any day for help or advice. Even if we are busy, we promise, we will respond within one business day.

How does this work?
We will start by surveying and analyzing your current computer network. This analysis will allow us to identify and resolve the cause of any future issues.

Then, we will install and integrate various components of eCover into your systems and train the staff on the use of the program.

Once we have completed the implementation, we will continue to work with you to make sure that your network works smoothly and all issues are resolved in a timely and efficient manner.

If you decide to upgrade or expand your computer network, we will be able to provide you with an objective advice. Although, we do not manufacture, sell or resell computer equipment, we can always help you find optimal equipment at a great price.

We are looking forward to becoming your virtual IT department, network expert and technical advisor.

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